What meet-and-greet service means
A meet-and-greet request adds a defined arrival-coordination plan. Depending on the confirmed service, the traveler receives instructions for connecting with the chauffeur after the flight and baggage process. This option is useful when the passenger wants additional guidance or when a coordinator needs a clear handoff.
Who benefits from meet-and-greet?
- Executives, clients, and VIP guests
- First-time Chicago visitors
- Families traveling with children or several bags
- International travelers unfamiliar with the airport
- Groups arriving on one or several flights
- Passengers with mobility or communication considerations disclosed before service
How curbside pickup works conceptually
Curbside service uses a coordinated connection after the passenger is ready to leave the terminal. The traveler should keep a working phone available, collect all luggage, and follow the reservation-specific instructions. The chauffeur and passenger may need to coordinate timing because airport curb space is controlled.
Meet-and-greet and curbside comparison
| Consideration | Meet-and-greet | Curbside pickup |
|---|---|---|
| Traveler guidance | More structured connection and handoff | Passenger follows the confirmed curbside instructions |
| Best for | Visitors, executives, families, and groups needing assistance | Experienced travelers who can proceed independently |
| Communication | Still requires accurate flight and contact details | Requires a reachable passenger or trip coordinator |
| Luggage | Bag count should be disclosed before booking | Passenger generally collects bags before pickup coordination |
Information to send before booking
- Passenger name and working mobile number
- Airline and flight number
- Domestic or international arrival information
- Passenger and luggage counts
- Destination and planned stops
- Meet-and-greet preference
- Any mobility, child-seat, language, or group-coordination considerations
Flight monitoring and schedule changes
Provide the correct flight number so the reservation can be associated with the arrival. Flight monitoring supports coordination, but travelers should still communicate major itinerary changes, rebooking, missed connections, and changes to the passenger contact.